Field Technician II

Compucom
Gulfport, MS
Job Description
Role Overview

The Field Service Technician will provide hands-on technical support for a national home improvement retail client, helping deliver the highest level of IT support within the industry.

What You Will Do

Provide technical support, troubleshoot issues, complete assigned projects on schedule, and document work performed.

Why It Might Be a Fit

The ideal candidate will be a self-starter with exceptional customer service and communication skills, able to work independently and make independent decisions in the field.

Requirements

  • Valid driver's license
  • Ability to safely operate a company-owned vehicle
  • CompTIA A+ certification
  • One year of field service experience or one year of IT technical support experience
  • Computer hardware experience (1 year)
  • Computer networking experience (1 year)
  • Cash recycler repair experience
  • Net+ CompTIA certification
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