Role OverviewThe Financial Aid Coordinator is a key support partner for our Smyrna Campus, serving as the first point of contact for students and internal teams within the Financial Aid department. In this role, you’ll provide hands-on administrative and front-desk support, assist students and families with FAFSA completion, manage appointments and reports, and help triage requests across multiple departments.
What You Will Do
Monitor student traffic for the Financial Aid Department, answer busy multi-line phone system, check in new enrollments, enter data from FAFSAs and other information, and perform other duties as assigned.
Why It Might Be a Fit
Must have excellent organizational skills, strong communication skills, excellent interpersonal skills, ability to handle multiple tasks and meet deadlines in a fast-paced environment, and basic computer skills with Microsoft applications.
Requirements
- High school diploma or GED required
- One year of customer service experience preferred
- Previous multi-line telephone experience is a plus
Benefits
- $20-22 per hour
- Paid Training
- Tuition Waiver
- Paid Time Off
- Retirement Matching
- Paid Parental Leave
- Competitive Insurance
- Pet Insurance
- Health Plan Enrollment
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