Role OverviewThe Financial Aid Counselor will play a crucial role in helping students and their families understand and access financial aid resources. This position requires strong interpersonal skills, knowledge of financial aid programs, and the ability to provide personalized assistance to students. The Financial Aid Counselor will work under the supervision of the Director of Financial Aid and will be responsible for providing excellent customer service, evaluating and verifying financial aid documents, determining eligibility for federal, state, and institutional aid programs, and packaging financial aid awards.
What You Will Do
The Financial Aid Counselor will provide one-on-one financial aid counseling to students and families, evaluate and verify financial aid documents, determine eligibility for federal, state, and institutional aid programs, package financial aid awards, and respond to inquiries via phone, email, and in-person visits.
Why It Might Be a Fit
The ideal candidate will have a Bachelor's degree or related experience/training, knowledge of federal and state financial aid programs, strong interpersonal and communication skills, and the ability to explain complex financial aid concepts in a clear and understandable manner.
Requirements
- Bachelor's degree or related experience/training
- Knowledge of federal and state financial aid programs
- Strong interpersonal and communication skills
- Ability to explain complex financial aid concepts in a clear and understandable manner
- Attention to detail and ability to manage multiple tasks
- Excellent customer service orientation and a commitment to helping students succeed
- Proficiency in computer applications and data entry
- Positive work ethic and ability to work both independently and as part of a team
Benefits
- Medical
- Dental
- Vision
- Retirement
- Family education benefits
- Short-term and long-term disability
- Life insurance
- Free parking
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