Financial Care Counselor - Duke Specialty of Greensboro

Duke Careers
Greensboro, NC
Category Administration
Job Description
Duke Health is seeking a Financial Care Counselor to join their Patient Revenue Management Organization in Greensboro, NC. This on-site position is weekly (Monday - Friday) and provides accurate patient account completion, payment assistance, and utilization review for insurance coverage. The role involves analyzing insurance benefits and ensuring timely reimbursement, resolving claim denials, and assisting with financial counseling.

Requirements

  • Accurately complete patient accounts based on departmental protocol.
  • Analyze insurance coverage and benefits for service.
  • Resolve insurance claim rejections/denials.
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