Financial Care Counselor - PT/OT Arringdon and PT/OT East

Duke Careers
Durham, NC
Category Accounting
Job Description
Duke Health is seeking a Financial Care Counselor to join their Patient Revenue Management Organization (PRMO) in Durham, NC. This role involves accurately completing patient accounts, ensuring insurance requirements are met, and managing billing and collections. The position is part of an integrated revenue cycle organization supporting the entire health system. Financial Care Counselors will work collaboratively with physicians and other healthcare professionals.

Requirements

  • Accurately complete patient accounts.
  • Ensure all insurance requirements are met.
  • Obtain authorizations based on insurance plan contracts.
  • Handle insurance claim rejections and remedies.
  • Determine patient condition and source of liability.
  • Reconcile daily billing necessities.

Benefits

  • Committed to compassionate care
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