Role OverviewThe Financial Center Manager II will be responsible for the achievement of specified banking center and banking center staff performance goals, on-going achievement, profitability, deposit and loan growth, and fee income. The FCM will build, develop and lead a team that is focused on providing clients with an exceptional client experience by presenting financial solutions to meet the clients’ needs.
What You Will Do
The FCM will be responsible for building, developing, and leading a team that is focused on providing clients with an exceptional client experience and deepening relationships through service and client service follow up. The FCM will also be responsible for maintaining a banking center environment and commitment to exceptional client experience to foster client loyalty and relationship development.
Why It Might Be a Fit
The FCM will be responsible for fostering an inclusive and team-oriented environment, leading communication efforts and team collaboration at every level. The FCM will also be responsible for developing and leading a team who is knowledgeable in bank products, processes, policies and procedures, and willing to help each other and other teams in the District.
Requirements
- 2-4 years of demonstrated leadership of coaching, management, leadership and/or mentoring in a retail environment
- 2-4 years demonstrated prior success with multiple sales leadership processes and execution
- 2-4 years of personal experience in sales and service with previous success in achieving sales and service goals in a retail environment
- 2-4 years demonstrated prior success with achievement of performance goals
- Must have working knowledge of banking policies and procedures
- High school diploma or general education degree (GED) required
- Associate’s or Bachelor’s degree and/or equivalent banking work experience preferred
Benefits
- relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing
- incentive eligibility
- E-Verify Employer
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