Role OverviewJoin Heights Finance and kickstart your career as a Financial Service Representative. You'll be at the heart of our customer experience, delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job—it's a chance to grow your career, make a difference, and be rewarded for your success.
What You Will Do
Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Why It Might Be a Fit
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs.
Requirements
- Customer Focus
- Sales Mindset
- Strong Communication
- Problem-Solving Skills
- Adaptability
- Team Player
- High School diploma or equivalent required; college coursework or degree is a plus
- Experience in customer service, sales, or consumer finance is preferred but not required
Benefits
- Paid Time Off
- Medical
- Dental
- Vision
- 401(K) program with company match
- Employee Assistance Program
- Emergency Relief Fund
- Tuition Reimbursement
- Leadership Development Programs
- Monthly Bonus Program
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