Role OverviewThe Program Manager will provide day-to-day administrative, operational, and clinical-collaborative oversight for KAVI's UCS Firearm Youth Intervention multidisciplinary team. This role serves as the central point of contact for judicial and court-based stakeholders, ensuring seamless program compliance, rigorous communication, and effective service delivery.
What You Will Do
Monitor the secure referral portal and contact preferred youth to explain program benefits and lower boundaries to participation. Schedule and coordinate the initial in-person intake meeting, co-conduct holistic intake evaluations and trauma-exposure screenings, and co-create personalized, measurable service plans with the youth, their family, and court stakeholders.
Why It Might Be a Fit
This role requires a strong ability to engage and work with individuals and organizations of diverse backgrounds, empathetic communication skills, and behaviors. The ideal candidate will have experience working with case management or intake coordination, ideally working with high-risk, justice-involved, or court-referred youth.
Requirements
- Bachelor's degree in Social Work, Human Services, Psychology, Criminal Justice, or a related field.
- Experience working with case management or intake coordination, ideally working with high-risk, justice-involved, or court-referred youth
- Prior experience administering standardized risk-needs screening tools is a plus
- Prior experience collaborating with courts, probation departments, or legal systems in New York City is preferred
- Bilingual capability (especially Spanish or Haitian Creole) is a significant plus
- Strong computer skills and proficiency in database management software and Microsoft Suite, Google Suite & Zoom.
- Exceptional written and verbal communication skills, with the ability to maintain collaborative relationships with external judicial partners.
- Able to engage and work with individuals and organizations of diverse backgrounds
- Empathetic communication skills and behaviors
- Detail-oriented with strong organizational skills
- Solution-oriented, able to think creatively to address challenges and obstacles
- Excellent time management skills, prioritizing, coordinating, and organizing multiple activities.
- Flexibility and willingness to adjust and respond to changing situations.
- Interest in social and restorative justice, passion for serving communities
- Connections to education, workforce development and youth development organizations and opportunities is a plus
- Experience working with youth; preferably in court settings
Benefits
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