Role OverviewThe Firearms Associate provides exceptional customer service and expertise in firearms and related accessories. They greet customers, engage in meaningful conversations, and provide expert guidance and unbiased product recommendations. The Associate ensures compliance with federal, state, and local laws and regulations pertaining to firearms sales and transfers.
What You Will Do
The Firearms Associate's main responsibilities include providing expert guidance, processing transactions accurately, maintaining an organized display area, and staying updated on current firearm trends. They also actively listen to customer concerns, address questions or issues promptly, and provide appropriate resolutions.
Why It Might Be a Fit
The ideal candidate is a strong communicator with excellent interpersonal skills, able to engage customers effectively and provide thorough and articulate responses. They must also have a strong commitment to maintaining a safe and secure shopping environment and demonstrate behaviors reflecting integrity, professionalism, and confidentiality.
Requirements
- High school diploma or equivalent
- Previous experience in firearms sales or a related field
- Knowledge of federal, state, and local laws and regulations regarding firearms sales and transfers
- Strong interpersonal and communication skills
- Ability to actively listen, ask relevant questions, and provide thorough and articulate responses
- Excellent attention to detail and organizational skills
- Ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail
- Proficiency in using computer systems for transaction processing and record-keeping
- Strong commitment to maintaining a safe and secure shopping environment
Benefits
- 401(k) plan with 100% match on the first 3% of contributions and 50% of the next 2%
- Healthcare plans
- Virtual doctor visits
- Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
- 15% Associate Discount
- Dave Ramsey's SmartDollar Program (no cost to you!)
- Associate Assistance Program
- RK Cares Associate Hardship Program
- 24/7 Chaplaincy Services
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