Fitness Hospitality & Events Manager

Cherokee Town and Country Club
Atlanta, GA
Category Operations
Job Description
Role Overview

Lead the hospitality experience at a premier private club, combining hospitality leadership, front desk operations, wellness programming, member events, and spa coordination to ensure every member interaction reflects the club's commitment to outstanding service.

What You Will Do

Lead front desk and member reception operations, develop service training and SOPs, resolve member concerns, and plan and execute year-round department events.

Why It Might Be a Fit

This role requires a hospitality-minded leader who loves creating experiences, developing people, and bringing energy to a wellness environment. The ideal candidate will have a strong understanding of hospitality standards and the ability to create a welcoming member environment.

Requirements

  • Minimum of 3 years of progressive management experience in hospitality, private clubs, luxury hotels, fitness, wellness, or recreation.
  • Experience supervising teams and managing daily operations.
  • Strong understanding of hospitality standards and the ability to create a welcoming member environment.
  • Strong computer skills and comprehension.
  • Event planning and member programming experience preferred.
  • Private club experience strongly preferred.
  • Bachelor's degree in Hospitality Management, Fitness/Recreation Management, Business Administration, Sports Management, Event Management, or a related field preferred.
  • Strong leadership, communication, organization, and service skills.
  • Flexibility to work evenings, weekends, holidays, and special events as needed.
  • Ability to stand and walk for extended periods and lift up to 30 pounds.

Benefits

  • Medical, Dental, and Vision insurance
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
  • 401(k) with employer match up to 5%
  • Paid time off and holidays
  • Holiday bonus
  • Employer-sponsored scholarship opportunities
  • Employee Assistance Program (EAP)
  • Wellness programs and incentives
  • Growth and development opportunities
  • Employee recognition and appreciation events
  • MARTA commuter discount
  • Free meals while on duty
  • Free parking
  • Uniform provided, based on department and position
  • Free employee golf on most Mondays
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