Fitting Room Specialist (Full-Time)

Requirements

• Assures customers are receiving world class customer service and attention in the fitting rooms
• Answer all incoming calls in a friendly, professional and pleasant disposition
• Be knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistance
• Assist in general office duties that include mail service, sorting and opening mail to deliver to appropriate individuals/departments, and assisting other office positions as needed
• Create daily pocket schedules, make signs for all shops
• Assist in various projects for members of the Leadership team as needed
• Development of product knowledge and partners with sales associates to help achieve daily selling goals
• Focuses on fashion trends
• Checks customers in and out of rooms, while monitoring amount of merchandise the customer has in the fitting room
• Prepares merchandise (buttons, zips, etc.) to return to the selling floor
• Be knowledgeable to answer question converting location, price and use of merchandise
• Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth
• Demonstrate strong organization, attention to detail, ability to multi-task and problem solving skills
• Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels' policies and procedures
• Excellent written and verbal communication skills
• Ability to complete basic mathematical equations
• Promote the Scheels Visa Rewards card and be able to clearly explain all benefits

Benefits

• Earn $18.00 per hour plus GREAT Associate Discount on all in store purchases