Fleet Service Advisor

JEA
Jacksonville, FL
Category Operations
Job Description
Role Overview

Coordinates, schedules, and administers the maintenance, repair, inspection, and servicing of vehicles and associated equipment to ensure operational readiness, preservation, regulatory compliance, and availability. Requires working knowledge of fleet maintenance operations, preventive maintenance programs, repair coordination practices, computerized fleet management systems, parts purchasing, and customer service principles.

What You Will Do

Schedules maintenance, repairs, and inspections; creates and prioritizes work orders; coordinates repairs with vendors and internal customers; monitors and tracks preventive maintenance schedules; communicates repair status and equipment availability.

Why It Might Be a Fit

Requires judgment, problem-solving, and communication skills to interpret, analyze, and adapt methods, techniques, and procedures to specific operational needs or problems. Solves routine or recurring service coordination and customer support issues and identifies and suggests solutions to more complex maintenance, scheduling, vendor, or repair concerns.

Requirements

  • High school diploma or equivalent
  • Three (3) years of experience in fleet maintenance coordination, automotive service advising, vehicle maintenance administration, fleet operations support, or related work
  • ASE Service Consultant Certification (preferred)
  • Valid driver's license

Benefits

  • Paid Time Off
  • Medical
  • Dental
  • Vision
  • Health accounts
  • Flexible spending accounts
  • Tuition reimbursement
  • Life insurance
  • Accidental death & dismemberment
  • Short-term and long-term disability
  • Retirement plan
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