Float Pool - Patient Access Representative

Requirements

• Customer Service: Courteously and appropriately advise patients of collection and billing procedures, anticipated charges, and their liability and responsibility regarding payment.
• Patient Flow: Schedule and reschedule patient appointments, accurately process documentation related to patient referrals, and complete a variety of clerical duties efficiently.
• Payor Regulations: Research claim edits and denials, resolve discrepancies, and verify patient payments for services rendered 100% of the time.
• Other Duties: Act as a backup for others in the clinic, support initiatives related to improvement in day-to-day operations, and provide training and orientation for other Team Members when assigned.

Benefits

• Generous Paid Time Off
• 401k Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance