Floating Teller - West Orlando/Lake County

FAIRWINDS
Winter Park, FL
Category Sales
Job Description
As a Floating Member Service Representative, you'll be the first step in helping our members live financially free. This unique opportunity is perfect for someone who enjoys variety, adaptability, and stepping in where help is most needed. You will serve at different branches throughout West Orlando/Lake County, supporting teams, covering absences, and ensuring consistent member experiences no matter the location.

Requirements

  • Welcome members with a friendly and professional attitude, ensuring every interaction is personal and positive.
  • Perform routine teller transactions with accuracy and efficiency, including deposits, withdrawals, loan payments, and check cashing.
  • Learning and adapting quickly to different branch teams, processes, and member needs.
  • Educate members on FAIRWINDS products, services, and digital tools such as mobile and online banking, helping them manage their finances more conveniently.
  • Assist members with account questions, service issues, and general inquiries, escalating as needed to resolve concerns quickly.
  • Maintain balancing standards and operational compliance for all transactions.
  • Support branch goals by identifying member needs and referring them to appropriate teammates for lending, account services, or investment solutions.
  • Maintain the appearance and organization of your teller station and the branch environment.
  • Participate in individual and team coaching sessions to build product knowledge and improve member service skills.
  • Live and model The FAIRWINDS Way values in everything you do.

Benefits

  • 11 paid holidays
  • Generous paid time off
  • 401(k) match
  • Annual contribution to Health Savings Account
  • Medical, dental, vision, disability, and life insurance
  • Leadership development, tuition assistance, and advancement opportunities
  • Rewards for financial wellness through Debt Free Club and SmartDollar program
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