Floor Person Slots Part Time (Harrah's LV)

Caesars Entertainment
Las Vegas, NV
Category Customer Service
Job Description
The Slot Floor Person is responsible for quickly and accurately performing fills and jackpots on machines, as well as minor repairs. They provide friendly, courteous service to guests and create a fun, high-energy environment on the casino floor.

Requirements

  • Actively patrol assigned sections looking for opportunities to surprise and delight guests
  • Develop customer loyalty by delivering unparalleled guest interactions
  • Respond to guest service requests in a timely manner
  • Resolve guest complaints using Service Recovery
  • Keep slot areas clean, secure, and well maintained
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