Floor Staff - 18+ Only - Weekends, Nights and Holidays Required

Regal
Mission Viejo, CA
Category Hospitality
Job Description
Team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service.

Requirements

  • Regular and consistent attendance
  • Handling of emergency situations when called upon to do so
  • General cleaning duties
  • Compliance with our company dress code
  • Operating POS system
  • Promoting the Regal Crown Club program
  • Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX)
  • Operating, preparing and cleaning of all concession related equipment
  • Complying with all local, state and federal food safety laws
  • Abide by all federal and state laws with regards to breaks and/or meal periods
  • Ensuring required alcohol certification and training are current where applicable
  • Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums
  • Inspecting backpacks and packages when applicable
  • Managing crowd control and assisting guests in finding seats in auditoriums when necessary
  • Enforcement of MPAA rating system
  • Conducting in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
  • Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre
  • Perform in-auditorium concession auxiliary sales as directed by management
  • Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium
  • Monitoring the cleanliness and operation of theatre vending equipment
  • Assisting with all opening and closing duties as assigned by management

Benefits

  • Free movie passes
  • Discounted concessions
  • 401(k) retirement plan with company match
]]>