Floor Staff - Starting Wage ($13.50 per Hour) (Nights & Weekends Required) (Seasonal)

Regal
Bossier City, LA
Category Customer Service
Job Description
Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service.

Requirements

  • Regular and consistent attendance
  • Handling of emergency situations
  • General cleaning duties
  • Compliance with company dress code
  • Operating POS system
  • Promoting the Regal Crown Club program
  • Ensuring tickets are sold in accordance with the MPAA rating system and company policy
  • Responding to phone calls and questions from guests
  • Operating, preparing and cleaning of all concession related equipment
  • Up selling/Suggestive selling
  • Complying with all local, state and federal food safety laws
  • Abide by all federal and state laws with regards to breaks and/or meal periods
  • Ensure required alcohol certification and training are current where applicable
  • Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums
  • Inspecting backpacks and packages when applicable
  • Managing crowd control and assisting guests in finding seats in auditoriums
  • Enforcement of MPAA rating system
  • Conducting in theatre inspections to monitor picture and sound quality
  • Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre
  • Perform in-auditorium concession auxiliary sales
  • Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium
  • Monitoring the cleanliness and operation of theatre vending equipment
  • Assisting with all opening and closing duties as assigned by management
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