Floor Staff

Regal
Any Location, GA
Category Hospitality
Job Description
Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service.

Requirements

  • Regular and consistent attendance
  • Handling of emergency situations when called upon to do so
  • General cleaning duties
  • Compliance with our company dress code
  • Operating POS system
  • Promoting the Regal Crown Club program
  • Up selling/suggestive selling
  • Ensuring tickets are sold in accordance with the MPAA rating system and company policy
  • Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy
  • Operating concession related equipment
  • Complying with all local, state and federal food safety laws
  • Ensuring required alcohol certification and training are current where applicable
  • Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums
  • Inspecting backpacks and packages when applicable
  • Managing crowd control and assisting guests in finding seats in auditoriums when necessary
  • Enforcement of MPAA rating system
  • Conducting in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
  • Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre
  • Performing in-auditorium concession auxiliary sales
  • Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium

Benefits

  • Life insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Retirement Plan
  • Health insurance
  • Disability insurance
]]>