Floor Staff

Regal
Brentwood, NY
Category Customer Service
Job Description
Floor staff team members are responsible for ensuring guests receive exceptional service, handling emergency situations, and performing general cleaning duties. They may work in the Box Office, Concession Stand, or as an Usher.

Requirements

  • Regular and consistent attendance
  • Handling of emergency situations
  • General cleaning duties
  • Operating POS system
  • Promoting the Regal Crown Club program
  • Ensuring tickets are sold in accordance with the MPAA rating system and company policy
  • Operating, preparing and cleaning of all concession related equipment
  • Up selling/Suggestive selling
  • Complying with all local, state and federal food safety laws
  • Inspecting backpacks and packages when applicable
  • Managing crowd control and assisting guests in finding seats in auditoriums when necessary

Benefits

  • Free movie passes
  • Discounted concessions
  • 401(k) retirement plan with company match
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