Floor Staff

Regal
Orlando, FL
Category Customer Service
Job Description
Floor Staff team members are responsible for providing exceptional service to guests in various roles, including Box Office, Concession Stand, and Usher. They must act as a representative of Regal and comply with company policies, including regular attendance, emergency situations, and cleaning duties.

Requirements

  • Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.
  • Possess good public speaking, listen effectively and respond clearly and directly.
  • Perform calculations with speed and accuracy and identify and correct errors.
  • Identify problems, gather relevant data and note possible causes of problems. Evaluate relevant information, recognize alternatives and reach conclusions based on evidence. Take action beyond what is necessarily called for. Perform under pressure and/or opposition.
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