Role OverviewThe Floral/Dept Leader is responsible for implementing company policies, developing customer relations, and managing the activities of the Floral Department. They must maintain effective records, promote company initiatives, and supervise direct reports.
What You Will Do
The responsibilities include receiving and processing orders, coaching and training staff, maintaining stock and supplies, and analyzing department performance to make recommendations for improvement.
Why It Might Be a Fit
The ideal candidate will have the ability to work in a high-paced environment, manage conflict, and act with honesty and integrity. They must also be able to provide support and assistance to minors, individuals with special needs, and older adults.
Requirements
- Ability to work cooperatively in a high-paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
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