Role OverviewThe FLORAL/LEAD CLERK will create an outstanding customer experience through exceptional service, assist the department manager in reaching sales and profit goals, and monitor all established quality assurance standards.
What You Will Do
The responsibilities of this role include promoting trust and respect among associates, creating an environment that enables customers to feel welcome, monitoring and maintaining sanitation, and controlling and monitoring inventory throughout the department.
Why It Might Be a Fit
To be successful in this role, you will need to demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety, and be able to perform the essential functions of this position with or without reasonable accommodation.
Requirements
- Create an outstanding customer experience through exceptional service
- Establish and maintain a safe and clean environment
- Assist the department manager in reaching sales and profit goals
- Monitor all established quality assurance standards
- Promote trust and respect among associates
- Gain and maintain knowledge of products sold within the department
- Monitor and maintain sanitation to company standards and health department regulations
- Order and maintain stock and supplies
- Merchandise and display products to increase sales
- Implement price changes and monitor scan integrity
- Monitor product quality, remove poor quality product
- Control and monitor inventory throughout the department and maintain FTD records
- Communicate with vendors, monitor and control inventory received
- Implement all company programs as directed and communicates purpose, objectives and procedures to team members
- Review display planners and implement to company guidelines
- Prepare and hang signs as needed
- Prepare for and perform inventory
- Attend required classes and meetings
- Review department statements, follows up on discrepancies
- Communicate information to upper management and store personnel
- Review department bulletins, follows through and implements all company programs
- Complete required forms
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud
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