Role OverviewThe FMS Account Coordinator will assist with the process of the Financial Management Services program, performing duties such as processing referrals, contacting clients, and maintaining patient account activity.
What You Will Do
The position involves providing excellent customer service, processing referrals, reviewing and tracking patient accounts, and preparing reports as needed.
Why It Might Be a Fit
The ideal candidate will have 1-2+ years of customer service and billing experience, excellent communication skills, and the ability to work in a fast-paced environment.
Requirements
- 1-2+ years of customer service and billing experience
- Bilingual in English and Spanish preferred
- Excellent customer service and communication/phone skills
- Strong organizational, prioritizing, and analytical skills
- Attention to detail and accuracy in data entry and documentation
- Ability to work with substantial amounts of data and make correct judgments
- Ability to work independently and with others, including management
- Ability to multi-task and prioritize needs to meet required timelines
- Proficiency with Word, Excel, and Outlook (or similar e-mail software applications)
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