Food and Beverage Manager

Hyatt
Any Location, VT
Category Hospitality
Job Description
The Food & Beverage Manager will oversee the daily operation of the Alpine Hall & Tipsy Trout as well as other potential activations at the Lodge at Spruce Peak. You will train and motivate staff to maximize profitability.

Requirements

  • Responsible for the Daily Operation of Tipsy Trout & Alpine Hall and other activations as applicable.
  • Training & Development of line level Colleagues and Managers to ensure seamless & luxurious guest service.
  • Purchasing, Invoicing and Coding.
  • Manages schedule and payroll for employees.
  • Communicate information to the service team giving them the knowledge to be individually empowered.
  • Ensures a welcoming physical atmosphere and cleanliness of the department, including inspecting tabletops, countertops and side stations through floor presence.
  • Supervise the performance, attendance, attitude, appearance and conduct of service team.
  • Monitoring and responding to customer experience opportunities in real time.
  • Ability to roll out and execute initial trainings as well as continuing education for colleagues.
  • Guest Service Recoveries and Communication.
  • Coaching in the moment to Service Colleagues for both celebration and opportunities.

Benefits

  • Competitive pay
  • Health benefits
  • Ski passes
  • Fitness memberships
  • Free or discounted stays at Hyatt hotels worldwide
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