Role OverviewThe Food & Beverage Floor Manager is responsible for overseeing the daily operation and service standards of all outlets of the Food & Beverage department, including the restaurant, room service, and hotel amenity spaces. This role also plays an integral part in supporting banquet and special event operations.
What You Will Do
The Food & Beverage Floor Manager will deliver exceptional guest experiences, lead and motivate the service team, drive financial performance, and uphold the highest hospitality and service standards across all assigned outlets.
Why It Might Be a Fit
The ideal candidate will have a minimum of 2 years of F&B management experience in a luxury hotel or fine dining restaurant (2-star level or higher), preferably in New York City, and possess strong leadership, communication, and organizational skills.
Requirements
- Minimum of 2 years of F&B management experience in a luxury hotel or fine dining restaurant (2-star level or higher), preferably in New York City
- Banquet and private event experience preferred
- Strong leadership, communication, and organizational skills
- Proficiency in Microsoft Office (including spreadsheet creation)
- Experience with POS systems (Micros, Aloha, etc.)
- NYC Food Handler’s License required (or ability to obtain)
- TIPS certification preferred
Benefits
- Competitive salary
- Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days
- Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members
- Complimentary meals on shift
- Free uniform dry-cleaning service
- Commuter transit benefits available Day 1
- Ongoing training and professional development, including annual education reimbursement program up to $3,000
- Social events throughout the year, including holiday parties, team member appreciation events, and more
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
- Departmental and company-wide incentive programs
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