Food & Beverage Manager - The Lobby Market

Hyatt
Kansas City, MO
Category Customer Service
Job Description
Role Overview

Lead a dynamic coffee & hospitality experience at The Lobby Market within Hotel Kansas City. The ideal candidate combines strong restaurant leadership with a genuine knowledge of coffee, barista, and/or bartending technique and minibar service.

What You Will Do

Oversee daily operations, create an engaging environment for guests and colleagues, lead from the floor, develop the team, maintain strong beverage and service standards, and ensure the operation performs successfully throughout each daypart.

Why It Might Be a Fit

The ideal candidate is a hands-on leader who thrives in an active, guest-facing environment, knowledgeable and enthusiastic about coffee and/or cocktails, and beverage culture, and passionate about developing people and building a positive, accountable team.

Requirements

  • At least one year of restaurant, bar, café, or food and beverage management experience
  • Previous experience managing and developing front-of-house colleagues
  • Hands-on barista or bartending experience and knowledge of espresso preparation, coffee beverages, milk steaming, and coffee equipment
  • Strong understanding of guest service, service recovery, restaurant or café operations, and hospitality standards
  • Experience with POS systems, scheduling, inventory, cash handling, and basic restaurant financial controls
  • Hotel, specialty coffee, or other high-touch hospitality experience preferred
  • Required food handler or other certifications must be obtained and maintained in accordance with company policy and applicable law

Benefits

  • Free room nights
  • Discounted and Friends & Family Room Rates
  • Medical, Prescription, Dental, Vision, 401K at 30 days of employment!
  • Life and Disability Insurance
  • 401K with company match
  • Generous Paid Time Off
  • Paid Family Bonding Time and Adoption Assistance
  • Employee Stock Purchase Plan
  • Tuition Reimbursement Program
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