Food & Beverage Supervisor - Full Time (Horseshoe Hammond)

Caesars Entertainment
Hammond, IN
Category Customer Service
Job Description
Food & Beverage Supervisor job at Horseshoe Hammond, assisting in providing a superior gaming experience, supervising wait staff, and ensuring customer service.

Requirements

  • Supervise all employees engaged in bartending and serving for a specific outlet.
  • Review manifest and staffing levels to determine appropriate work assignments for the staff.
  • Investigate and resolve guest complaints or concerns in accordance with standard procedures.
  • Train new employees and update all employees on new procedures or policies.
  • Maintain a well-informed shift by conducting daily shift meetings.
  • Maintain the highest standards of professionalism when interacting with guests and co-workers.

Benefits

  • 401k Matching
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Retirement Plan
  • Paid Time Off
  • Holidays
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