Food Beverage Supervisor

Troon
Aurora, IL
Category Hospitality
Job Description
The Food & Beverage Supervisor is a key member of the management team and is responsible for the oversight of food and beverage operations at the property. This includes the hiring, training and supervising of all related F&B service and food production staff.

Requirements

  • Ensure staff is working together as a team to ensure optimum service and that guest needs are met
  • Inspect grooming and attire of staff and rectify any deficiencies
  • Complete scheduled inventories and stock and requisition necessary supplies
  • Monitor dining rooms for seating availability, service, safety, and wellbeing of guests
  • Ensure guests are attended to in a prompt, efficient and personalized manner
  • Act as a liaison between front of house and the kitchen staff to ensure timely and appropriate communications
  • Ensure that the restaurant and restaurant facilities are kept clean, well-stocked and organized
  • Checks the maintenance of all equipment in the restaurant and notifies the Food & Beverage Manager of needed maintenance and repair
  • Assure all opening and closing procedures and side work is completed
  • Assists in coordinating special functions with the Food & Beverage Manager
  • Assists Food & Beverage Manager in performing and maintaining food and beverage inventory
  • Assists with conducting pre-shift meetings to review specials, menu changes, house counts, etc.
  • Assists in the completion of revenue reports, production reports and other reports as needed
  • Performs daily activities to include serving tables, bussing tables, seating guests, room service and general clerical/cashier duties
  • Assists the department manager in interviewing, training, planning, assigning, and directing work
  • Make recommendations when hiring, evaluating performance, rewarding, and disciplining associates
  • Develops and maintains positive working relationships with others, supports the team to reach common goals, and listens and responds appropriately to the concerns of other employees
  • Ensures adherence to quality expectations and standards; and identifies, recommends, develops, and implements new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-saving initiatives
  • Addresses complaints and resolves problems
  • Assists in the coordination of department members that may include, but is not limited to: Hosts, Servers, Expediters, and Cashiers
  • Assists in monitoring business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses
  • Incorporates safe work practices in job performance
  • Regular and reliable attendance
  • Performs other duties as required

Benefits

  • Paid Time Off
  • 401k Matching
  • Retirement Plan
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