Role OverviewThe Food Runner plays a crucial role in ensuring the efficient flow of service by delivering dishes from the kitchen to the guests' tables. The ideal candidate is detail-oriented, organized, and committed to providing excellent customer service.
What You Will Do
Anticipate guests' needs, respond promptly, and acknowledge all guests. Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction.
Why It Might Be a Fit
The ideal candidate is detail-oriented, organized, and committed to providing excellent customer service. They will be responsible for exemplifying the SCP's Culture & Core Values.
Requirements
- Must be a United States citizen or possess a valid work permit.
- Must be able to read, write, and speak English. Fluency in other languages is beneficial.
- Must be able to accurately follow instructions, both verbally and written.
- Ability to work a flexible schedule that may include evenings, weekends, and holidays.
- Must be able to work in a fast-paced environment with urgency and empathy.
- Outstanding coordination and multi-tasking abilities.
- Professional in appearance and demeanor.
- Must have the ability to deal effectively and interact well with guests, vendors, and team members.
- Must have the ability to resolve problems and/or conflicts in a diplomatic and tactful manner.
- Knowledge of food and beverage service operations preferred but not required.
Benefits
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