Role OverviewThe Food Runner's job is to alleviate pressure from service staff and ensure excellent and timely customer service is maintained. The role involves taking food from the kitchen and delivering it to the correct patrons in the restaurant, setting tables, stocking supplies, and maintaining a high level of sanitation throughout all work areas.
What You Will Do
The main day-to-day responsibilities include greeting guests, working with restaurant staff to create a positive dining experience, assisting bussers and service staff, refilling water glasses, supporting service staff and kitchen, maintaining table settings, and clearing tables.
Why It Might Be a Fit
To be a fit for this role, you should be detail-oriented, able to multi-task, and have excellent customer service skills. You should also be able to work efficiently in a fast-paced environment and be familiar with all Hotel services and local attractions to respond to guest inquiries accurately.
Requirements
- Must be detail-oriented and have ability to multi-task
- Ability to be efficient and productive in a fast-paced environment
- Must have enthusiasm and possess excellent customer service skills
- Enjoy working with people and possess a friendly and outgoing personality
- Excellent command of the English language in communicating both verbally and non-verbally
- Ability to apply common sense to carry out instructions in written, oral or diagram format
- Maintains all current licenses and certifications
- Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately
- Maintains high standards for work area and appearance and presents self in highly professional manner to staff and guest
Benefits
- 401(k)-retirement savings plan
- Employee Assistance Program (EAP)
- Employee discounts
- Holiday premium pay for hours worked on designated holidays
- Financial assistance through Employee Relief Fund and Hardship Loan Program
- Medical, dental, and vision insurance
- Paid time off
- Paid holidays
- Tuition reimbursement
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