Food Service Runner

SSA Group
Denver, CO
Job Description
We are seeking a Food Service Runner to join our team at the Denver Zoo. The ideal candidate will have strong interpersonal and communication skills, be able to work in a fast-paced environment, and have a positive attitude.

Requirements

  • Communicate with front-of-house and back-of-house staff to ensure orders are prepared correctly and in a timely fashion.
  • Run food orders to guests and assist with any other needs they may have surrounding their order.
  • Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.
  • Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards.
  • Follows through daily prep and items lists, as assigned.
  • Actively helps to support operation in assigned role, supporting holes as necessary.
  • Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence.
  • Communicates up to the Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality.
  • Remains knowledgeable of all menu items, prices and specials.
  • Maintains a clean, safe and organized work environment.
  • Uphold and demonstrate a complete understanding of company policies and procedures.
  • Responsible for presenting a clean and welcome experience for guests through upholding sanitation requirements.
  • Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
  • Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
  • Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.

Benefits

  • Eligible for overtime pay.
  • On-Demand Pay Program: Get access to a portion of earned wages before payday.
  • Meal Plan & Employee Discounts at applicable locations.
  • Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
  • Tuition Discount through Partnership College.
  • Up to 8 hours of Bereavement Leave
  • Holiday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day.
  • Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.
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