Role OverviewWe are seeking a skilled and reliable Field Service Technician to join our team in the material handling industry in Baltimore, MD. This individual will be responsible for providing on-site maintenance, troubleshooting, and repair services for a range of material handling equipment such as forklifts, pallet jacks, scissor lifts and related machinery.
What You Will Do
Perform scheduled planned maintenance (PM) on material handling equipment at customer sites to ensure equipment reliability and uptime. Diagnose and repair equipment failures and malfunctions, including electrical, mechanical, hydraulic, and pneumatic systems.
Why It Might Be a Fit
The ideal candidate will have strong technical knowledge, excellent customer service skills, and the ability to work independently in diverse environments. Build and maintain positive relationships with clients through professional, courteous, and efficient service.
Requirements
- High school diploma or equivalent
- Technical certification or associate degree in a related field (such as electrical, mechanical, or industrial technology) preferred
- Proven experience as a field service technician, preferably in the material handling or industrial equipment industry
- Strong troubleshooting and diagnostic skills, with the ability to work independently on a variety of equipment
- Familiarity with electrical circuits, hydraulics, pneumatics, and mechanical systems preferred
- Excellent communication skills and customer service orientation
- Ability to lift and move heavy equipment (up to 50 lbs) and work in physically demanding environments
- Strong time management and organizational skills with the ability to handle multiple service calls
- Clean driving record and valid driver’s license required
- Willingness to travel and be on-call as required for emergency service requests
Benefits
- Company vehicle with fuel card
- Company cell phone
- Medical, dental, vision, and prescription plan
- 401k with partial company match
- Paid vacation and sick days
- Paid holidays
- Short- & long-term disability
- Basic/supplemental life insurance policies
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