Founding Forward Deployed Engineer

The Forward Deployed Team is committed to ensuring the successful implementation of our Agents to help our customer automate and optimize tasks, and allow them to focus on what really matters. The team is also responsible to shape the future vision of our products by distilling learnings from the field into the H platform.

What You Will Do

Key Responsibilities: Understand and identify customer’s most important and impactful multi-step task to automate, Seamlessly integrate with customer systems, Rapidly iterate in the field with tight feedback loops to continuously improve product fit and drive end-to-end solution delivery, Architect, build, and maintain production-grade services that scale with usage and complexity, Collaborate closely with product, research, and engineering teams to shape the roadmap and align on priorities based on findings in the field.

Why It Might Be a Fit

We're looking for individuals with impressive achievements and great technical skills, highly proficient in Python, with around 3 years of experience in AI, customer-facing experience, and excellent communication skills.

Requirements

• 3+ years of professional AI + software engineering experience
• Experience working with AI/ML systems, especially integrating LLMs or other agentic workflows into real products
• Heavy fluency in Python and familiarity with Typescript
• Familiarity with backend (FastAPI, Next.js...) and frontend (React...) frameworks and a good sense of UI/UX tradeoffs
• Experience building and deploying production systems: APIs, services, infrastructure, and/or data pipelines
• Proficiency in integrating third-party APIs, databases, and external systems in a secure and reliable way
• Strong problem-solving skills and ability to thrive in ambiguous, customer-facing environments
• Excellent communication skills, both written and verbal
• Bias for action: able to ship quickly, iterate fast, and own the full lifecycle of solutions
• Willingness to travel for on-site deployments or customer engagements

Benefits

• Competitive compensation package
• Equity