Founding Solutions Engineer

Recruiting from Scratch
San Francisco, CA
Category Engineering
Job Description
Role Overview

As a Founding Solutions Engineer, you'll own end-to-end customer implementations and ERP integrations while serving as the technical bridge between customers and the internal engineering team. This is an opportunity for an early-career technical professional who wants significant autonomy, customer ownership, and hands-on exposure to complex enterprise integrations.

What You Will Do

You'll own end-to-end customer implementations from kickoff through production go-live, serve as the primary technical point of contact throughout customer implementations, and lead ERP integration projects.

Why It Might Be a Fit

This role offers exceptional technical and career scope for solving complex integration problems, working directly with customers, navigating legacy enterprise systems, and operating with high ownership in an early-stage company.

Requirements

  • 2–4 years of experience in Solutions Engineering, Technical Implementation, Integration Engineering, Technical Consulting, or similar roles
  • Experience owning customer-facing technical implementations from kickoff through go-live
  • Experience serving as a primary technical point of contact for customers
  • Experience working with enterprise software integrations
  • Experience working with ERP systems or legacy enterprise applications
  • Experience with APIs, SFTP, data mapping, ETL, or similar integration technologies
  • Experience troubleshooting customer-facing technical issues
  • Strong project management and stakeholder coordination experience
  • Experience working closely with engineering teams
  • Experience translating customer requirements into technical specifications
  • Experience operating in fast-moving or startup environments preferred
  • Strong ownership mentality and willingness to take responsibility for implementation outcomes
  • Ability to operate independently with limited structure
  • Strong technical problem-solving skills
  • Strong written and verbal communication skills
  • High attention to detail around data quality and system behavior

Benefits

  • Base Salary: $140,000 – $170,000
  • Competitive equity package
  • Opportunity to join a rapidly growing Series A AI company
  • Founding-level ownership over customer implementations
  • Opportunity to build implementation processes and playbooks from the ground up
  • High autonomy and direct impact on customer success
  • Exposure to complex ERP and enterprise integrations
  • Opportunity to work closely with engineering and company leadership
  • Remote-first working environment
  • Limited travel requirements
  • Opportunity to develop deep expertise in enterprise integrations and technical customer delivery
  • Strong opportunity for career growth as the company scales
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