Franchise Business Coach

The Franchise Business Coach is the main point of contact between the brand and the franchisees, responsible for supporting franchisees in various aspects of their franchise operations. They work in partnership with franchisees to identify areas of opportunities and improvement plans to drive results. The FBC will train franchisees on various topics, tools, and systems.

What You Will Do

Actively support 125 to 150 franchisees, prioritize support across assigned territory, coordinate and lead regular business reviews, build and maintain strong relationships with franchisees, and conduct deep-dive financial reviews.

Why It Might Be a Fit

The ideal candidate will have an in-depth knowledge of day-to-day operations of various business operating systems, strong analytical skills, and the ability to train and coach. They will be able to self-manage and make independent decisions, and have a proven ability to manage complex partner dynamics.

Requirements

• Clear and effective communication skills
• Effective time management skills
• Ability to train and coach
• Ability to self-manage and make independent decisions
• Outgoing personality
• Strong relationship development and management skills
• Time management and organizational skills
• Skilled at designing and following through on customized action plans for locations
• Attention to detail and commitment to follow-up
• Proven ability to manage complex partner dynamics, negotiate mutually beneficial outcomes, and maintain positive relationships during challenging business conversations
• Advanced capability to read, analyze, and interpret P&L statements, financial ratios, and operational reports to identify margin improvement opportunities
• Valid driver’s license, clean driving record, and the ability to manage personal travel itineraries independently within company expense policies

Benefits

• Competitive salary
• Benefits package
• Opportunities for professional growth and development
• Paid time off (vacation, sick leave, etc.)
• Health insurance
• Retirement plan (401(k), etc.)
• Paid holidays