Franchise Implementation Consultant

As a Franchise Implementation Consultant, you'll play a critical role in helping franchise organizations successfully adopt and scale the PAR OPS platform. Partnering closely with clients and cross-functional teams, you'll guide implementations from planning through deployment, ensuring projects are delivered on time, within scope, and with exceptional quality.

What You Will Do

Lead franchise customers through successful PAR OPS implementations, from planning and configuration through deployment and adoption. Facilitate client meetings, training sessions, and solution reviews while serving as a trusted advisor throughout the implementation lifecycle.

Why It Might Be a Fit

This role is ideal for someone who combines hospitality expertise, technical aptitude, and strong client-facing consulting skills to deliver outstanding customer outcomes.

Requirements

• Proven ability to manage multiple priorities and projects simultaneously
• Strong analytical, troubleshooting, and problem-solving skills
• Ability to clearly communicate technical and financial concepts
• Comfortable navigating ambiguity and adapting to changing priorities
• Excellent written and verbal communication skills with both technical and non-technical audiences
• Hospitality industry experience in a management capacity highly preferred
• 4 year technical degree or equivalent related experience highly preferred
• 1+ year of experience working with restaurant back-of-house technology highly preferred
• Strong project, operational, and time management capabilities
• Effective training, facilitation, and presentation skills
• Confidence leading customer-facing discussions and solution reviews
• Consultative mindset with a focus on process improvement
• Experience with application design, database tools, and restaurant technology solutions (preferred)
• Ability to collaborate effectively across cross-functional teams
• Highly organized, detail-oriented, and self-motivated
• Capable of managing multiple customer engagements simultaneously

Benefits

• Equal employment opportunities (EEO)
• Reasonable accommodations for individuals with disabilities