Role OverviewWe are seeking a Franchise Sales Manager who will support the performance and operational execution of a portfolio of Miracle-Ear franchise locations. This role reports to the Vice President of Sales and is a critical contributor to franchise success across the network.
What You Will Do
Conduct regular business reviews, analyze key performance indicators, develop and implement actionable plans to improve store-level performance, operational consistency, and customer experience. Serve as the primary partner to franchise owners, providing hands-on coaching to improve sales execution and day-to-day operations.
Why It Might Be a Fit
This role requires 5–7 years of experience in multi-unit retail, franchise operations, or a similar field-based role. Demonstrated experience driving operational improvements and measurable performance outcomes is also required.
Requirements
- 5–7 years of experience in multi-unit retail, franchise operations, or a similar field-based role
- Demonstrated experience driving operational improvements and measurable performance outcomes
- Strong understanding of retail KPIs and store-level performance drivers
- Proficiency in Microsoft Office tools and ability to translate data into actionable insights
Benefits
- Medical
- Dental
- Vision
- 401(k) with company match
- Family hearing aid benefits
- Tuition reimbursement
- Generous vacation
- Safe and sick leave
- Paid holidays
- Paid volunteer time off
- Parental leave
- Bereavement
- Access to Wellness Hub and Employee Assistance Program (EAP)
- Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and additional specialized training
- Reimbursement for transportation (parking downtown, bus or train)
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