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Fraud Analyst
First Citizens Bank (Iowa)
Mason City, IA
Category
Banking
Apply for Job
Job Description
Responsible for investigation and deterrence of fraud against customers of First Citizens Bank with Debit Cards, Online Banking, Mobile Banking, and other areas as assigned.
Requirements
Analyzes information and evaluates results to choose the best solution and solve problems.
Enters, transcribes, records, stores or maintains information in written or electronic/magnetic form.
Exhibits customer focus, acknowledges & listens to customer, and provides friendly, courteous, and efficient service.
Adjusts quickly to different work situations and remains composed under pressure and in stressful situations.
Provides information to customers outside the organization, supervisors, co-workers, and subordinates clearly and concisely in writing, by telephone or through e-mail.
Benefits
Paid time off
Health insurance
Retirement plan
Paid holidays
Flexible work arrangements
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