Role OverviewThe Fraud Investigations Manager oversees and manages the Bank's Fraud Investigations Unit under the direction of the Director of Corporate Fraud. Responsible for the management of internal and external fraud investigations, fraud recovery efforts, investigative quality assurance, intelligence gathering and sharing, case management governance, investigative reporting, and fraud awareness initiatives.
What You Will Do
The Fraud Investigations Manager will oversee investigations involving account takeover, check fraud, ACH fraud, wire fraud, elder financial exploitation, money mule activity, identity theft, cyber-enabled fraud, new account fraud, loan fraud, employee misconduct, and other financial crimes. They will also review investigative findings, case summaries, disposition decisions, recovery efforts, and investigative reports for completeness, accuracy, and quality.
Why It Might Be a Fit
The ideal candidate will have seven years of banking, fraud investigations, fraud operations, financial crimes, or fraud risk management experience, with the majority of experience obtained within a financial institution. They will also have strong knowledge of banking operations, fraud investigations, fraud recovery efforts, and customer protection practices.
Requirements
- Bachelor's Degree or an equivalent combination of education and experience
- Seven (7) years of banking, fraud investigations, fraud operations, financial crimes, or fraud risk management experience
- Minimum three (3) years of leadership, supervisory, or management experience
- Experience investigating internal and external fraud matters within a banking environment
- Experience managing complex fraud investigations involving multiple banking products, delivery channels, payment systems, and stakeholders
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- 401(k) or retirement plan
- Paid time off (vacation, sick leave)
- Holidays
- Life insurance
- Disability insurance
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