Fraud & Risk Analyst

OpenAI
San Francisco, CA
Category Security
Job Description
As a Fraud & Risk Analyst at OpenAI, you will develop and operate fraud detection, investigation, and risk management systems using automation, machine learning, and human-in-the-loop processes. The role is based in San Francisco, CA, and telecommuting is permitted from within the U.S. The team is responsible for developing and implementing scalable fraud detection and review systems, conducting Trust & Safety and financial fraud investigations, and partnering cross-functionally to address customer risk, compliance, and integrity at scale.

Requirements

  • Develop and implement scalable fraud detection and review systems
  • Utilize automation, machine learning, and human-in-the-loop processes to prioritize high-risk and high-prevalence cases
  • Conduct Trust & Safety and financial fraud investigations and resolve customer risks through root cause analysis and long-term remediation
  • Conduct data analysis and investigations using internal and third-party data to build operational metrics and monitoring systems
  • Drive continuous improvement in fraud detection models and risk management systems
  • Incubate product launch integrity reviews in collaboration with Safety Systems Engineers, Research, Product, and Policy teams
  • Collaborate with Safety Systems Engineers, Research, Product, and Policy teams to create and refine policies targeting specific risk vectors and ensure global regulatory compliance
  • Develop Quality Assurance measurement programs and improve target operational metrics
  • Build technical architectures to enable scalable vendor review systems
  • Create technical training programs addressing emerging risks in Artificial Intelligence and operational workflows

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Tuition Reimbursement
  • Relocation Assistance
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