Fraud & Risk Specialist

Lyft
Nashville, TN
Job Description
Lyft is seeking a Fraud & Risk Specialist to protect customers by investigating and mitigating third party fraud. The role involves analyzing complex data sets, developing fraud prevention solutions, and collaborating with operations teams to improve customer experience and minimize financial risk. This position requires a highly data-driven, attention-to-detail, and operations-savvy individual.

Requirements

  • Regularly reviewing fraud queues
  • Handling internal escalations
  • Tracking false positives
  • Reenabling/reengaging false positives
  • Collaborating with stakeholders
  • Improving fraud measures
  • Improving fraud prevention
  • Strong time management skills
  • High-energy, fast-paced environment

Benefits

  • Great medical, dental, and vision insurance
  • Mental health benefits
  • Family building benefits
  • Child care and pet benefits
  • 401(k) plan
  • Paid time off
  • Subsidized commuter benefits
  • Employee program
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