Role OverviewProvide high-quality customer service in a fast-paced environment assisting callers with fraud issues on their debit, credit, and ATM cards.
What You Will Do
Respond to incoming phone calls, gather information regarding fraudulent or questionable debit, credit, or ATM activities, and assist cardholders in accordance with standard operating procedures.
Why It Might Be a Fit
Must have a minimum of 18 months of experience in a call center, bank, or credit union, and the ability to communicate clearly and effectively.
Requirements
- Minimum of 18 months of experience in a call center, bank, or credit union
- Ability to communicate clearly and effectively
Benefits
- Shift differentials
- Reliable, high-speed internet service
- Quiet and confidential workspace
- Backup location for internet failure or power outage
]]>