Fraud Support Call Center Representative (CCC)

Jackhenry
Springfield, TX
Category Customer Service
Job Description
Fraud Support Call Center Representative (CCC) at Jack Henry, providing high-quality customer service in a fast-paced environment assisting callers with fraud issues on their debit, credit, and ATM cards.

Requirements

  • A minimum of 1 year of customer service experience, either customer-facing or phone/chat support
  • The ability to communicate clearly and effectively
  • The commitment to work an assigned schedule in a contact center that is open around the clock, seven days a week
  • Reliable, high-speed internet service that is at least 20 Mbps download and 10 Mbps upload
  • A quiet and confidential workspace

Benefits

  • 401k Matching
  • Generous Paid Time Off
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance
]]>