Friendly Visiting Assistant Coordinator

The Friendly Visiting Assistant Coordinator plays a key role as the welcoming face of Encore for new and ongoing volunteers. The role involves assisting the Director of Friendly Visiting in the operation of Encore's Friendly Visiting Program (FVP) and in maintaining compliance with the funding source requirements.

What You Will Do

The Assistant Coordinator will connect case management clients to needed referrals, facilitate ongoing communication and follow-up calls between matched seniors and volunteers, and process client and Friendly Visiting volunteers' referrals from case management agencies.

Why It Might Be a Fit

The ideal candidate will have excellent communication and organizational skills, proficiency in computers, and experience working with the elderly population. They will be able to work independently and collaboratively, and demonstrate a commitment to Encore's mission, vision, and values.

Requirements

• Bachelor's degree in Human Services or related field
• One year of non-profit experience, preferably with the elderly population
• Bilingual, Spanish preferred
• Excellent communication and organizational skills (written and oral)
• Proficiency in computers, as well as programs such as Microsoft Excel, Microsoft Word, PowerPoint, and Outlook
• Experience with Peerplace, VIVE, and AWARDS database preferred
• Excellent time management skills and willing to be flexible with work schedule
• Ability to conduct community outreach to recruit new volunteers
• Demonstrate excellent public speaking and problem-solving skills
• Ability to work independently and collaboratively
• Commitment to Encore's mission, vision, and values
• Cultural competency knowledge for adapting services to the needs of the changing older adult population is preferred
• Commitment to supporting communities who have experienced systemic oppression and bias (i.e., people of color, LGBTQ+ people, immigrants, justice-involved persons, etc.)

Benefits

• Medical insurance (with employee contributions)
• Employer-paid dental and vision coverage
• Generous paid time off (vacation, personal, sick, and earned floating holidays)
• 403(b) retirement plan with a 3% employer match after one year of eligible service
• Flexible Spending Accounts (FSA)
• Dependent Care
• Commuter/transit benefits