Front Desk / Concierge

WRMC
Dallas, TX
Category Customer Service
Job Description
Role Overview

We are seeking a polished and service-oriented Concierge to be the welcoming presence of our luxury multifamily community. This role is ideal for a professional who takes pride in delivering elevated resident experiences, values discretion, and thrives in a fast-paced, high-touch service environment.

What You Will Do

Provide warm, professional service to residents, guests, and vendors. Manage building access and guest/vendor check-ins. Assist residents with questions, requests, and coordination of authorized vendor access.

Why It Might Be a Fit

Strong customer service and hospitality knowledge, ideally in a luxury environment. Excellent communication and interpersonal skills. High attention to detail and ability to multitask independently.

Requirements

  • High school diploma or equivalent required.
  • Prior experience in hospitality, luxury residential, concierge, or customer service roles preferred.
  • Strong customer service and hospitality knowledge, ideally in a luxury environment.
  • Excellent communication and interpersonal skills.
  • High attention to detail and ability to multitask independently.
  • Comfort using technology such as email and concierge or property management systems.
  • Professional judgment, discretion, and a calm, solution-oriented mindset.
  • Flexibility to work varying schedules, including weekends and holidays.

Benefits

  • Medical, Dental, and Vision Insurance
  • Short-Term and Long-Term Disability
  • Employee Assistance Program (EAP)
  • Identity Theft Protection
  • Pet Insurance
  • Retirement Plan
  • Paid Time Off (PTO)
  • 401(k)
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