Front Desk / Customer Service Representative - Full Time

iFLY
Upper Merion Township, PA
Category Customer Service
Job Description
Front Desk / Customer Service Representative role at iFLY, a global company with 35 US locations, offering competitive salary and performance bonus opportunities, paid time off, 401k retirement investment, and more.

Requirements

  • Must be 18 years of age or older
  • Weekend availability is required
  • High school diploma or equivalent (required)
  • Exceptional sales skills
  • Exceptional customer-service skills
  • Confidence in phone and face-to-face communication
  • Ability to resolve conflicts, to multi-task, and to understand customer needs
  • Friendly, upbeat, compassionate, and personable attitude
  • Integrity, punctuality, and professional appearance
  • Ability to work well within a team maintaining positive relationships
  • Basic computer skills

Benefits

  • Competitive Salary and performance bonus opportunities
  • Paid time off (PTO)
  • Company Holidays
  • 401k retirement investment
  • Private Wellness Coaching
  • Employee Assistance Programs (F2F counseling, financial coaching, legal counseling & mediation services)
  • Referral bonus program
  • Team member discount on retail merchandise and flight packages
  • Free flight time for team members and family
  • Ongoing training and development program
]]>