Role OverviewThe Front Desk Administrative Assistant plays a pivotal role in facilitating efficient office operations and ensuring seamless communication with customers, stakeholders, and team members. In this role, you will perform all office administrative tasks related to customer calls, job management, and documentation.
What You Will Do
Provide excellent customer service, receive general phone calls and greet visitors, receive and dispatch lead calls and job referrals, perform detailed and accurate data entry, perform general administration duties, and assist other departments as needed.
Why It Might Be a Fit
You will thrive in this work environment if you are self-motivated, have superb interpersonal skills, and enjoy supervising others. You will be a perfect fit if you are highly dependable and super-excited about routinely exceeding expectations.
Requirements
- 2+ years of administrative or office-related experience and business experience
- Working knowledge of current business software technologies
- Experience in the commercial cleaning and restoration or insurance industry is desired
- Customer service experience
- Outstanding written and verbal communication skills
- Ability to remain calm and professional during tense or stressful situations
- Excellent organizational skills and strong attention to detail
- Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
- Ability to learn new software
- Minimum of HSD/GED, Associate's/Bachelor’s degree preferred
Benefits
- Medical, Vision, Dental
- 401K Matching
- Company Paid Life Insurance
- Paid Time Off
- Paid Holidays
- Paid Career Training & Certification Opportunities
- Employee Referral Program
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