Role OverviewWe are looking for a Front Office Agent for Lennox Hotel Miami Beach. The ideal candidate will have strong communication skills, a service-oriented mindset, and the ability to solve issues quickly while delivering an excellent guest experience.
What You Will Do
Manage Front Office operations, respond to guest inquiries, provide remote and in-person support, and maintain accurate records of guest interactions.
Why It Might Be a Fit
If you want to be part of an experience where every day is an opportunity to create unforgettable moments for our guests, apply now!
Requirements
- Professional level of English and good Spanish required
- Minimum of 1 year of experience in the hospitality industry
- Strong communication skills and the ability to provide clear, accurate, and positive guest service
- Ability to multitask, prioritize urgent matters, and work in a fast-paced environment with high attention to detail
- Ability to work independently while also collaborating with other teams and departments
- Positive, friendly, and service-driven attitude
- Availability to work varying schedules according to the needs of the hospitality business
- Ability to stand or walk during a minimum eight-hour shift and respond quickly to different operational situations
Benefits
- Salary according to position and experience
- Career growth opportunities within a fast-expanding group
- Continuous training through Yurbban Academy
- Paid time off, paid holidays, and your birthday off
- Discounts on national and international stays for you, your family, and friends
- Discounts on wellness and gyms
- Health and retirement benefits according to company policy
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