Role OverviewAs a Front Desk Person, you will be responsible for completing arrival and departure transactions for guests checking in/out of the hotel. Additionally, Front Desk Persons are resources for all guest questions with an upbeat and positive attitude and are the first line of defense when resolving guest complaints.
What You Will Do
Process check-in and check-out transactions for guests, assist guests with questions about the city and property, and assist with guest service recovery when possible.
Why It Might Be a Fit
You will be responsible for staying informed of current events in hotel to effectively assist guests, anticipate guests' needs and guest expectations, and maintain a professional and courteous attitude towards all guests.
Requirements
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