Front Desk Agent - The Sanctuary

Kiawah Island Golf Resort
Any Location, SC
Category Customer Service
Job Description
The Guest Service Agent is responsible for providing exceptional customer service, managing guest check-ins and check-outs, handling inquiries and complaints, and ensuring the smooth operation of the hotel's front desk area.

Requirements

  • High school diploma, or equivalent GED, required.
  • Hospitality management education, or at least one year of front desk experience preferred;
  • Effective conflict resolution skills, professional and cooperative demeanor, and positive and energetic attitude are imperative.
  • Must possess a passion for providing extraordinary service.
  • Must be able to work both independently and in a team environment.
  • Good to excellent communication skills in English both verbal and written.
  • Must be able to pass a background check.

Benefits

  • Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops
  • Employee Meal Program
  • Employee Trainings and Appreciation Events throughout the year
  • Recognition Awards and Incentive Events, Peer to Peer Recognition
  • Leadership & Career Development
  • Bi-annual Wellness Fair
  • Free Parking!
  • Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay
  • 401k
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